Frequently Asked Questions
Everything you need to know about shopping with Jan Drinks Eilat
What are your delivery areas and times?
We provide prompt delivery services throughout Eilat. Most orders are delivered within the same business day or according to a pre-scheduled time slot that suits your convenience.
Are the products sold at Jan Drinks Eilat authentic?
Absolutely. We guarantee that all our beverages, spirits, and food products are 100% authentic and sourced directly from official importers and reputable distributors.
What is your return policy for beverages?
In accordance with health and safety regulations, food and beverage items can only be returned if the packaging is unopened and the seal is intact. Please contact our customer service within 14 days of purchase for assistance.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like Apple Pay and Google Pay through our secure checkout system.
Can I place a bulk order for events or parties?
Yes, we specialize in providing beverages for events. You can contact our team directly for customized quotes, bulk pricing, and professional advice on quantities for your specific occasion.
Is there a minimum age requirement to purchase alcohol?
Yes, by law, you must be at least 18 years old to purchase alcoholic beverages. We require age verification upon delivery or pickup to ensure compliance with local regulations.