Returns & Refunds Policy

At Yan Drinks Eilat, we strive to ensure the highest quality for all our beverages and food products. If you receive a damaged or incorrect item, you may return it within 14 days of receipt in its original, unopened packaging.

Return Process

• 1.
  Contact Support

  Email or call our customer service team with your order number and details regarding the items you wish to return.

• 2.
  Verification

  Our team will review your request and confirm if the products meet our health and safety return criteria.

• 3.
  Product Collection

  Once approved, bring the items to our physical store in Eilat or arrange for a courier collection as instructed by our team.

• 4.
  Refund Processing

  After we inspect the returned goods, a refund will be issued to your original payment method within 7 business days.